Frequently Asked Questions
Everything you need to know about shopping with Noa Noa.
How long does shipping take?
Standard shipping typically takes 3 to 5 business days for domestic orders. International shipping times vary by location, usually ranging from 7 to 14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At Noa Noa, we prioritize organic cotton, recycled fibers, and ethical manufacturing processes to ensure our fashion has a positive impact on the planet.